What to know:

An 82-year-old retired Holly police sergeant says scammers stole about $14,000 from him after he sought help setting up a new Vizio television purchased at Walmart in late August.

Clark said he contacted Walmart's Grand Blanc store for assistance and was transferred to someone who identified himself as  Steve  with Vizio security.

The caller allegedly told Clark he needed to verify that he had legally purchased the television and asked him to submit photos of his driver's license, a utility bill and his receipt.

The caller later claimed someone had accessed Clark's Vizio account and made unauthorized purchases.

HOLLY, Mich. - An 82-year-old retired Holly police sergeant says scammers drained his bank accounts, used his credit cards, and convinced him to buy gift cards to steal about $14,000.

It all happened after he sought help setting up a new big screen he purchased from Walmart in late August.

 Oh, they scammed me big time,  Clark said.  Totally embarrassed that I could get duped this bad. 

Holly police are investigating the suspected fraud and say it's possible Clark may have been transferred through an AI bot to someone posing as a Vizio security representative after he contacted Walmart for help, but have not yet determined exactly how Clark was connected to the suspected scammers.

Clark said he initially believed the people he spoke with were trying to help him resolve a problem with his new television.

A spokesperson with Walmart told Local 4:  We're aware of the report and are looking into it.

We haven't verified a connection to Walmart and would welcome additional information to investigate. 

Clark says scammer posed as Walmart-Vizio security rep

Clark said the ordeal began when he purchased a Vizio big-screen television from Walmart in late August but struggled to get it set up.

He said he called the Walmart store in Grand Blanc for help and was transferred to someone who said they worked in customer service. Clark said he was then transferred to a man who identified himself as  Steve  with Vizio security.

Clark says the person told him he needed to

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